Shipping policy

At ShiptFST, we aim to deliver your orders as quickly and smoothly as possible.

Processing Time

  • Orders are processed within 1–3 business days
  • Orders are not processed on weekends or holidays
  • You will receive a confirmation email once your order is placed

Shipping Time

Estimated delivery time:

  • United States: 7–15 business days
  • International: 10–20 business days

Please note: Shipping times may vary depending on your location and external factors.

Shipping Cost

  • We offer free standard shipping on all orders (if applicable)
  • Any shipping charges will be clearly displayed at checkout

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email
  • Tracking information may take a few days to update

Delays

While we work hard to meet estimated delivery times, delays can occur due to:

  • High demand or peak seasons
  • Shipping carrier issues
  • Customs clearance (for international orders)

We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping details are correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers
  • If you notice a mistake, contact us immediately before your order is shipped

Lost or Stolen Packages

  • ShiptFST is not responsible for lost or stolen packages marked as delivered
  • If your package is missing, please contact the shipping carrier first
  • You can also reach out to us for assistance

Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide photos of the damaged item and packaging
  • We will arrange a replacement or refund if eligible

Contact Information

If you have any questions about shipping, feel free to contact us:

ShiptFST
📍 10475 Collins Field Cir, Jacksonville, Florida 32222
📞 (904) 520-3196
📧 shiptfst@gmail.com